Estimates and agreements
Patients receive an individualized, assumption-based estimate before scheduled care, and self-pay patients receive a written financial agreement. Neither is a quotation, and both are reissued when the plan or the assumptions change.
Classification
All AREOLA care is elective and privately paid in full. There is no coverage pathway, no classification exercise and no third-party determination anywhere in the financial process.
Assistance and collections
Financial assistance is reviewed against a published policy. Accounts in active review or dispute are held. Financial standing does not affect clinical care, and financial review is kept structurally separate from clinical decision-making.
Oversight
Financial policy is approved by executive leadership and overseen by the Audit Committee of the Board, which also reviews the institute's community benefit and assistance reporting.
Content is reviewed with the relevant clinical, nursing, materials or administrative department before publication.